Can I join from a school or workspace?

Yes, you can join your session from a school or workplace!

However, because school and workplace networks usually have strict security measures in place, advance preparation is required to make sure your session runs smoothly.

What You Need to Do

School and company networks frequently block external video and audio connections through firewalls or content filters. To prevent connection issues during your session, these network settings must be adjusted ahead of time.

Next Steps:

1. Contact your school’s or workplace’s IT Department or Network Administrator as soon as possible.
2. Share the following technical guide with them so they can configure the network settings: ? Network & Firewall Configuration Guide

Important Checklist Before Your Session

• Inform IT early: We recommend reaching out to your IT department at least 48–72 hours before your scheduled appointment to allow them enough time to make the required updates.
• Test on the target network: Once IT has completed the configuration, perform a test connection from the exact device and network location you plan to use for your session.