How do I cancel or reschedule my session?

We understand that unexpected events happen and plans need to change. If you are unable to attend your upcoming session and need to cancel or move your appointment to another date, our Support Team is here to assist you.

How to Request a Cancellation or Reschedule

To request a cancellation, please contact us here to our support team with the following details:

1. State your request: Mention that you need to cancel your scheduled session.
2. Provide updated availability: Include any dates or times that you are unable to attend.

When contacting us, please include:

• Full name of the person referred
• Postcode
• The date and time of the session you wish to cancel or reschedule